Groups, Conference & Events Planner
DoubleTree by Hilton Amsterdam Centraal Station Amsterdam
What is required?
- HBO work and thinking level
- Prior experience within the hospitality sector would be great!
- Practical IT knowledge, such as of Microsoft Office
- Good command of the English language, both verbally and in writing. Command of the Dutch or other languages is a big plus
- Detail-oriented as well as strong communication and organisational skills
What will you get?
- A salary of €2.525 gross per month
- 38-hour working week
- 25 vacation days
- Various training options in the field of sales, foreign languages and/or first aid
- Quarterly bonuses for achieving targets
- For yourself: 30 hotel nights per year in Hilton Hotels worldwide for €40.00 per night + great discounts for friends and family
- Up to 50% discount at our in-house Coffee Store and various restaurants in Amsterdam
- Discount on in-house Food & Beverage
- Travel allowance up to €170.00 per month
- Free use of the in-house fitness area
- Option to lease a VanMoof e-bike for only 1 Euro per day
- Staff clothing and free in-house dry cleaning
What will you do?
- 55% Contact with customers (by telephone and e-mail)
- 20% Physical appointments with customers
- 15% Administration
- 10% Meeting/communication with other departments
This vacancy has been created based on interviews with employees to help you get a realistic preview of the job.
Ask a question directly
Dirk Peters
HR Manager
Vacancy
As Groups, Conference & Events Planner at DoubleTree by Hilton Amsterdam Centraal Station, you and your colleagues are responsible for selling and organizing events in the hotel. This mainly concerns hotel room stays for groups, meetings, conferences, drinks and dinners.
As soon as an event request comes in, you handle it. You contact the customer to discuss their wishes, and then you see what you can best offer them. This is very much a commercial position: you sell the product and services of DoubleTree by Hilton Amsterdam Centraal Station the best you can and give tours to (potential) customers. When an event is confirmed, you communicate with all responsible departments to ensure it becomes a success. Afterward, you check with the customer how they experienced the event and are responsible for the financial settlement.
You work in the Groups, Conference & Events team, which is part of the commercial department of the hotel. There currently are five Executives in the team, as well as a Groups, Conference & Events Manager and some trainees.
If you enjoy daily contact with (potential) customers of the hotel, you find a commercial position challenging and you enjoy interacting with various departments to bring events to a successful conclusion, then this is the job for you.
Working week
Marielouise di Leva
You are busy with the planning of different events on a daily base. A large company wants to organize a drink and a private person indicates that she would like to celebrate her birthday in Amsterdam. Two completely different events, and this makes the work so much fun.
During an administrative day I spend a relatively long time on the financial settlement of events. This gives me less time for my other work, but I make sure to pick up on it another day.
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- Lunch
- Contact customers
- Discuss event with customer
- Handling financial matters
- Meeting with kitchen
- Meeting with colleague
- Run through upcoming events
- Contact customers
- Contact customers
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- Lunch
- Briefing
- Give a tour to a customer
- Give a tour to a potential customer
- Meeting with kitchen
- Handling mailbox
- Contact customers
- Contact customers
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- Lunch
- Handling financial matters
- Discuss any upcoming event with other departments
- Administrative tasks
- Contact customers
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- Lunch
- Discuss event with customer
- Give a tour to a customer
- Meeting with kitchen
- Contact suppliers
- Meeting with colleague
- Run through upcoming events
- Contact customers
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- Lunch
- Handling mailbox
- Give a tour to a customer
- Give a tour to a potential client
- Meeting with colleague
- Handling requests
- Contact customers
Firsthand experience
Growth
Working at DoubleTree by Hilton Amsterdam Centraal Station
DoubleTree by Hilton Amsterdam Centraal Station has been one of the capital's most iconic hotels for over ten years. The hotel is centrally located and offers stunning views, extraordinary service and multiple food & beverage restaurants. The hotel is best known for its award-winning rooftop bar, but also features fifteen meeting rooms, an inhouse Coffee Store and one of the best grill restaurants in town, called Eastwood Beer & Grill. The team of DoubleTree is extremely diverse and full of energy and enthusiasm. This is very much needed, since during a busy weekend the hotel welcomes over 1.000 guests per day!
- More than 170.000 employees worldwide
- Active in over 120 countries
- 50% / 50%
- Average age 30
- Depends on function and department
- Remote work negotiable for office positions
Colleagues
