Assistant Groups, Conference and Events Manager
DoubleTree by Hilton Amsterdam Centraal Station Amsterdam
What is required?
- HBO work and thinking level
- Prior experience in the role of Assistant GC&E Manager or strong experience in the role of GC&E Executive
- Practical IT knowledge, such as of Microsoft Office
- Good command of the English language, both verbally and in writing. Command of the Dutch language is a big plus
- Detail-oriented and strong communication and organisation skills
What will you get?
- A salary starting at €2,800.00 gross per month (depending on knowledge and experience)
- 38-hour working week
- 25 vacation days
- Various training options in the field of sales, foreign languages and/or first aid
- Quarterly bonuses for achieving targets
- For yourself: 30 hotel nights per year in Hilton Hotels worldwide for €40.00 per night + great discounts for friends and family
- Up to 50% discount at our in-house Coffee Store and various restaurants in Amsterdam
- Discount on in-house Food & Beverage
- Travel allowance up to €170.00 per month
- Free use of the in-house fitness area
- Option to lease a VanMoof e-bike for only 1 Euro per day
- Staff clothing and free in-house dry cleaning
What will you do?
- 40% Handling and elaborating new requests
- 30% Checking prices, scenarios and system input
- 20% Internal discussions
- 10% Making and sending out schedules
This vacancy has been created based on interviews with employees to help you get a realistic preview of the job.
Ask a question directly
Dirk Peters
HR Manager
Vacancy
As Assistant Groups, Conference & Events Manager at DoubleTree by Hilton Amsterdam Centraal Station you are responsible for supporting the Manager in coordinating the team. Together with your colleagues, you are responsible for organizing events in the hotel, in particular hotel room stays for groups, meetings, conferences, drinks and dinners. You handle new customer requests yourself and process these bookings from A to Z. You make the planning and scenarios and ensure that these are sent to the operational teams. You also support your colleagues in the team when invoicing and planning events and drawing up contracts. In addition, you support the Manager of the team by making rosters and checking the scenarios, prices offered and system input.
You will also be included in the revenue management aspect, where you are jointly responsible for the pricing and strategy of groups. You do this by discussing the developments on a daily basis together with all Managers of the commercial team. Based on this information, commercial choices are made and a strategy is determined. You work in the Groups, Conference & Events team, which is part of the commercial department of the hotel. Currently there are five Executives, a Groups, Conference & Events Manager and some Trainees in the team.
If you enjoy organizing successful events in both practical and commercial terms, and you see a challenge in working with different parties, then this is the job for you.
Working week
One working day you take up a new request from a customer and you can present good results in the strategy meeting. As well as giving tours to potential customers.
The other working day you are mainly busy with administrative tasks. These may not always be the most exciting tasks, but it is very important that this is done properly.
- 08:00
- 09:00
- 10:00
- 11:00
- 12:00
- 13:00
- 14:00
- 15:00
- 16:00
- 17:00
- 18:00
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- Processing emails
- Daily strategy meeting
- Lunch
- Give a tour to a potential customer
- Business focus meeting
- Handling new requests
- Check system input
- Define price strategy
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- Processing emails
- Daily strategy meeting
- Lunch
- Team meeting
- Call with customer
- Processing emails
- Checking scenarios
- Call with customer
- Checking pricing
- Check system input
-
- Processing emails
- Daily strategy meeting
- Lunch
- Define price strategy
- Discuss event with customer
- Check system input
- Give a tour to a potential customer
- Processing new requests
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- Daily strategy meeting
- Lunch
- Create a team roster
- Go through scenarios
- Check system input
- Process scenario changes
- Define price strategy
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- Processing emails
- Daily strategy meeting
- Lunch
- Give a tour to a potential customer
- Discuss event with customer
- Create and send out quotations
- Follow up on leads
Firsthand experience
Growth
Various training courses are offered by the hotel. This can vary from a social hygiene training, to a language course or a first aid course. Whatever may pique your interest, may just very well be in the books for you.
Working at DoubleTree by Hilton Amsterdam Centraal Station
DoubleTree by Hilton Amsterdam Centraal Station has been one of the capital's most iconic hotels for over ten years. The hotel is centrally located and offers stunning views, extraordinary service and multiple food & beverage restaurants. The hotel is best known for its award-winning rooftop bar, but also features fifteen meeting rooms, an inhouse Coffee Store and one of the best grill restaurants in town, called Eastwood Beer & Grill. The team of DoubleTree is extremely diverse and full of energy and enthusiasm. This is very much needed, since during a busy weekend the hotel welcomes over 1.000 guests per day!
- More than 170.000 employees worldwide
- Active in over 120 countries
- 50% / 50%
- Average age 30
- Depends on function and department
- Remote work negotiable for office positions
Colleagues
