Team Member

Salsa Shop Amsterdam + 5 locations

What is required?

  • Social skills
  • Commitment and organised
  • Energetic character
  • Stress resistant
  • Approachable attitude
  • Flexible employability

What will you get?

  • < 21 yr: €11,00 gross p/h. > 21 jaar: €13,27 gross p/h
  • 8% holiday allowance
  • Accumulative vacation days based on actual working hours
  • Paid breaks
  • Pension

What will you do?

  • 40% Helping customers
  • 20% Cleaning the workplace
  • 20% Preparing food
  • 10% Interacting with customers
  • 10% Complement food and drinks

This vacancy has been created based on interviews with employees to help you get a realistic preview of the job.

Vacancy

Currently we are fully staffed, you're more than welcome to apply for this job but when a spot opens we will reply to your application. Thanks.

As a Team Member at Salsa Shop, you can be deployed anywhere in the shop. You will learn everything required to run the shop. In the first weeks, you will be trained in ‘the prep.’ Here, you will learn to cook, taste, and prepare all recipes. After that, you will be trained on ‘the line,’ where food is served and sales are made. During your working day, you will help customers with their orders, and – together with your co-workers – you will ensure that the shop is always clean and tidy.

You will also replenish food and beverages and cut vegetables. In addition to training on food, you will receive training on dealing with customers in various situations. There are morning, daytime, and evening shifts. Those working the morning shift prepare all the food, and those working the evening shift clean up everything and lock up. The team mostly consists of part-time students. When you're new in the team, you'll get a 'buddy' who's a experienced co-worker. Therefore, you'll be having good guidance from the start. 

 

You need to enjoy to have social interactions with the customers.

Working week

Team Member
Sue van Heerde

Pleasant days occur when people regularly come into the shop and you can constantly help customers, but you can also take time to have a chat with them.

On less pleasant days, there are peaks and slow times in the number of customers. One hour, you’re doing almost nothing, and the next, you suddenly have to run around.

  • 10:00
  • 11:00
  • 12:00
  • 13:00
  • 14:00
  • 15:00
  • 16:00
  • 17:00
    • Opening the store
    • Heating up food in the oven
    • Help customers, clean-up and restock food and drinks
    • Break
    • Help customers, clean-up and restock food and drinks
    • Transfer
    • Prep: make salsa's
    • Opening the store
    • Heating up food in the oven
    • Help customers, clean-up and restock food and drinks
    • Help customers, clean-up and restock food and drinks
    • Transfer
    • Prep: pico de gallo
    • Opening the store
    • Heating up food in the oven
    • Help customers, clean-up and restock food and drinks
    • Break
    • Help customers, clean-up and restock food and drinks
    • Prep: guacamole
    • Heating up food in the oven
    • Help customers, clean-up and restock food and drinks
    • Break
    • Help customers, clean-up and restock food and drinks
    • Transfer

Firsthand experience

A customer comes to you because he is dissatisfied with the food. How do you respond?

First, you ask what he doesn’t like about it, and you try to understand and help the customer. If the food is too hot, for example, you give him sour cream, which helps. If he is still not satisfied, we often work with vouchers for a free meal. You should always try to ensure that the customer leaves on a positive note.

Growth

At Salsa Shop, everyone starts as a Team Member (TM). As a TM, you learn everything there is to learn within Salsa Shop – from preparing food to serving customers. The next step is the position of Shift Leader (SL). An SL bears responsibility for a shift when the (Assistant) General Manager is not there and serves as a point of contact in these cases. After the SL comes the Assistant General Manager (AGM). As an AGM, you are co-responsible for the shop and the staff, and you learn what it is like to run your own business. There is an opportunity to take another step and become a General Manager (GM). A GM has one shops under their wing.

Team Member
Shift Leader
Assistant General Manager

Working at Salsa Shop

Salsa Shop was founded in 2014 and now has 16 locations. This makes it the largest fresh Mexican food chain on the European mainland. It employs 300 people who are spread over various locations in The Netherlands.

  • HQ in Amsterdam
  • Active in the Netherlands
  • 57% / 43%
  • Average age 23
  • 300 employees in NL

Colleagues

Sue van Heerde (19) - Team Member

Why did you decide to work for this company?
I wanted to work at a nice restaurant with friendly colleagues. The culture and ambiance at Salsa Shop is great and that's why I love working here.

What was your previous job?
Cashier at Jumbo.

What do you do in your spare time?
Watching movies on Netflix.

Devan Aziz (31) - Cook

Why did you decide to work for this company?
I love to cook and at Salsa Shop they needed a cook so that's why I decided to apply. Love working here!

What was your previous job?
I was a cook in a restaurant in Spain.

What do you do in your spare time?
I love to cook and watching movies.

Interesting job?