Jobs

LuminAir Employee

LuminAir Employee

DoubleTree by Hilton Amsterdam Centraal Station Amsterdam

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What is required?

  • Experience within the hospitality industry is an advantage, for example in a restaurant, hotel or similar work environment
  • Good command of the English language, command of other languages ​​is a plus
  • Very strong communicator, ability to work under pressure
  • Knowledge of and a great interest in quality food and drinks is a plus

What will you get?

  • A salary of €2.275 gross per month (plus tips)
  • A contract varying from on-call basis to 38 hours per week
  • 25 vacation days (based on a full time contract)
  • Training options varying from foreign languages to first aid courses
  • For yourself: 30 hotel nights per year in Hilton Hotels worldwide for €40.00 per night + great discounts for friends and family
  • Up to 50% discount at our in-house Coffee Store and various restaurants in Amsterdam
  • Discount on in-house Food & Beverage
  • Travel allowance up to €8.39 per working day
  • Free use of the in-house fitness area
  • Option to lease an e-bike for a reduced rate
  • Staff clothing and free in-house dry cleaning

What will you do?

  • 25% Preparing drinks
  • 25% Serving food and drinks
  • 25% Serving and advising guests
  • 25% Preparatory and closing activities

This vacancy has been created based on interviews with employees to help you get a realistic preview of the job.

Ask a question directly

Vacancy

As a LuminAir Employee at DoubleTree by Hilton Amsterdam Centraal Station you are responsible for providing the best possible service to the guests of LuminAir. You work in the different parts of the LuminAir team: as a Food Runner, Drink Runner, behind the bar or in the Service. 

As a Food Runner you support the kitchen, help with preparatory work and serve the food to the guests. As a Drink Runner you do this for the ordered drinks. When you are assigned behind the bar, you prepare the ordered drinks such as different types of coffee and cocktails. In the Service you are responsible for taking orders and advising guests about the food and drinks on the menu. The roles can change per shift, so no day is the same! You work together as a team and at the end of your shift you ensure that everything is ready for the next shift. Many events are organized in LuminAir Amsterdam, to which you can also contribute during your shifts.

You work alternately in the morning or the evening shift. The morning service starts at 10 AM and ends at 6 PM and the evening shift lasts from 5 PM to no later than 3 AM. You are part of the LuminAir team, which consists of LuminAir Employees, Floor Supervisors and Bar Supervisors. The team is managed by the LuminAir Manager and the Assistant Managers.

If you enjoy a lot of interaction with guests, providing great service, and you find a challenge in (at times) working many orders at the same time, then this is the job for you.

Working week

LuminAir Employee

On a nice working day it the weather is nice and the terrace of LuminAir is full. The atmosphere in the team is good and the guests are satisfied.

On a day that not everything runs smoothly, some guests are not as satisfied as I would like, because the waiting time in the lobby is long due to large crowds.

    • Break
    • Serve drinks
    • Clean the bar
    • Serve drinks
    • Replenish beverage supply
    • Serve drinks
    • Clean the bar
    • Shift briefing
    • Break
    • Closing duties
    • Take orders of guests
    • Advise guests
    • Advise guests
    • Take orders of guests
    • Shift briefing
    • Break
    • Help out in the kitchen
    • Serve food
    • Help out in the kitchen
    • Serve food
    • Shift briefing
    • Closing duties
    • Advise guests
    • Take orders of guests
    • Help out in the kitchen
    • Advise guests
    • Take orders of guests

Firsthand experience

A guest asks for advice and indicates that he would like to have vanilla ice cream served with his apple pie. Unfortunately, this ice cream flavor is not available. What do you do

It is important that you always remain friendly and understanding towards the guest. You explain that the apple pie is served with homemade whipped cream and ask if this is also a good option. If this is not the case for the customer, advise on other desserts and satisfy the guest in this way.

Growth

Various training courses are offered by the hotel. This can vary from social hygiene and food safety trainings, to a wine course or a first aid course. Whatever may pique your interest, may just very well be in the books for you.

LuminAir Employee
LuminAir Supervisor / Head Bartender
Assistant LuminAir Manager
LuminAir Manager
F&B Manager

Working at DoubleTree by Hilton Amsterdam Centraal Station

DoubleTree by Hilton Amsterdam Centraal Station has been one of the capital's most iconic hotels for over ten years. The hotel is centrally located and offers stunning views, extraordinary service and multiple food & beverage restaurants. The hotel is best known for its award-winning rooftop bar, but also features fifteen meeting rooms, an inhouse Coffee Store and one of the best grill restaurants in town, called Eastwood Beer & Grill. The team of DoubleTree is extremely diverse and full of energy and enthusiasm. This is very much needed, since during a busy weekend the hotel welcomes over 1.000 guests per day!

  • More than 170.000 employees worldwide
  • Active in over 120 countries
  • 50% / 50%
  • Average age 30
  • Depends on function and department
  • Remote work negotiable for office positions

Colleagues

Monika Krzyzanowska - Assistant Housekeeping Manager

Why did you decide to work for this company?
I have been working for hotels for 25 years. I have experience in different positions in Poland, but in small boutique hotels. I wanted to work for a big hotel and I got this opportunity at Hilton.

What was your previous job?
Manager of Donimirski Boutique Hotel in Krakau.

What do you do in your spare time?
Cycling.

Olga Galiuk - General Manager LuminAir

Why did you decide to work for this company?
When I saw the vacancy of the General Manager LuminAir, I felt that I must be a part of the amazing team and Hilton. The values of the brand represent my beliefs and the management style. Having the hospitality background the company fit my expectation for the career growth and personal development. It is a great feeling to work with amazing colleagues from all over the world and reach goals together.

What was your previous job?
My previous job was Level 43 Sky Lounge Manager in Dubai where I learned and gained the skills to operate the busy operation and handle the big team.

What do you do in your spare time?
In my spare time I love exploring new places and visit new restaurants. Moreover, I love travelling to new countries to discover new cultures. On a normal day, I like to have a nice cup of coffee outside with a great view.

Amilcar Michel Morgan Neninger - Store Keeper/ Kitchen

Why did you decide to work for this company?
Because I saw a great opportunity to grow professionally.

What was your previous job?
Horeca employee.

What do you do in your spare time?
Sports and playing with my kids.

Andrea Lanciotti - Supervisor Groundfloor Eastwood

Why did you decide to work for this company?
I started to work at Hilton in 2015 in Italy because I had an opportunity to do an Internship in the banqueting department.

What was your previous job?
Waiter in aleph a curio collection by Hilton in Rome.

What do you do in your spare time?
Play games and going out going out for dinner.

Application process

Interview with direct manager
± 1 week
Interview with department manager
± 1 week
You got the job!

Interesting job?

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