What is required?
- Academic degree
- You have an eye for detail and strong communication skills
- Good command of the English language, both verbally and in writing
What will you get?
- €300 - €500 gross p/m
- 22.5 to 37.5-hour workweek
- 30 vacation days (based on full-time employment)
- Technical and professional training opportunities
- Possibility of a regular contract after the internship
What will you do?
- 70% Processing client requests
- 20% Preparing for reporting
- 10% Performing ad hoc tasks
This vacancy has been created based on interviews with employees to help you get a realistic preview of the job.
Vacancy
As a Business Administration Intern at Mizuho, you are responsible for operationally supporting the Business Administration team. This involves facilitating client onboarding processes, performing regulatory reviews of existing client files in line with Mizuho Bank Europe’s periodic review policy, and ensuring that client information is accurately maintained in internal systems.
Furthermore, you support client relationships managed by the Business Administration Team by maintaining correspondence with the clients. You also handle daily operational tasks such as circulating the LE205 report and collaborate closely with other departments to avoid processing delays. Additionally, you will develop procedures and work instructions, and provide necessary training to relevant staff. You will also independently manage loan and term deposit deals with customers, offering market insights and addressing client inquiries as needed. Moreover, you are expected to understand the commercial strategies for each customer and strictly adhere to them in your dealings.
You will be working in the Business Administration team, guided by a Team Lead and a Manager. You collaborate closely with your colleagues, as well as with colleagues from other departments. You work with Relationship Managers responsible for client business promotion and collaborate with Back Office colleagues, such as those from the Compliance department.
If you enjoy corresponding with clients, have an eye for detail, and can handle working on multiple tasks and deadlines, then this is the job for you.
Working week
On an enjoyable working day, you communicate smoothly with clients and manage to meet their expectations.
On a less enjoyable working day, you are overwhelmed by emails and you have to solve difficult requests from critical clients.
- 08:00
- 09:00
- 10:00
- 11:00
- 12:00
- 13:00
- 14:00
- 15:00
- 16:00
- 17:00
-
- Lunch
- Example weekly schedule
- Training staff
- Processing client requests
- Answering emails
- Preparing report
-
- Lunch
- Ad hoc tasks
- Preparing report
- Updating client information in database
- Performing regulatory review
- Answering emails
- Processing client requests
-
- Lunch
- Ad hoc tasks
- Preparing report
- Performing regulatory review
- Updating client information in database
- Answering emails
- Processing client requests
-
- Lunch
- Team meeting
- Preparing report
- Updating client information in database
- Answering emails
- Processing client requests
- Processing client requests
-
- Lunch
- Ad hoc tasks
- Developing work instruction
- Answering emails
- Processing client requests
Firsthand experience
Growth
The goal of Mizuho Bank Europe is that employees have the right skills, knowledge and attitude to drive results they need to achieve. Their key principle is that trainings should be accessible to anyone and contribute to their strategic business goals. Because of that, employees are allowed to follow a study or training in a relevant field. Additionally, Mizuho promotes internal and international vacancy’s so employees can move from one department to another.
Working at Mizuho
Mizuho Bank Europe N.V. (MBE) is a fully-licensed bank incorporated in the Netherlands and supervised by De Nederlandsche Bank (DNB) and the Autoriteit Financiële Markten (AFM). With over 45 years of experience providing financial services to Japanese and non-Japanese customers in the region, Mizuho has developed a solid client base and expertise throughout the European single market - with a focus on the markets in the Benelux, Iberia, and Central & Eastern Europe - using their EU Banking Passport.
We are proud to share that Mizuho Financial Group has been named among the top 100 on TIME’s World’s Best Companies list for 2024.
- Based in Amsterdam (Zuidas)
- 148 employees in the Netherlands
- Over 65.000 employees worldwide
- 42% / 58%
- Average age 39 years
- Possibility to work flexible and remote
- Business casual
