Inside Sales Representative

Inside Sales Representative

Hendrik Veder Group Rotterdam

What is required?

  • MBO+/HBO working and thinking level
  • 0-3 years of relevant work experience
  • You are proficient with SAP Business One and Microsoft Office
  • Good command of the Dutch and English language, both verbally and in writing; Spanish is a plus
  • Commercially driven, eager to learn and likes working together in a team

What will you get?

  • €2,750 - €3,750 gross per month (depending on knowledge and experience)
  • 40-hour working week
  • 27 vacation + 13 ADV days based on full-time
  • Career and training opportunities
  • Company mobile phone and laptop

What will you do?

  • 25% Assessing applications and issuing quotes
  • 20% Following up on quotes and securing orders
  • 15% Entering and managing orders
  • 10% Monitoring and maintaining the CRM system
  • 10% Tracking market and customer developments
  • 10% Co-evaluating price calculations and sales prices
  • 10% Identifying and analyzing new revenue opportunities and customer needs

This vacancy has been created based on interviews with employees to help you get a realistic preview of the job.

I'm interested

Do you have a question or are you interested? Contact us.

Vacancy

As an Inside Sales Representative at Hendrik Veder Group, you are responsible for the accurate processing of customer orders and quotes. You primarily handle requests for steel cables and associated end connections. In this role, you ensure that each order, such as customizing steel cable for a tugboat, is precisely calculated and processed. You anticipate customer inquiries about specific products and brands and assemble combined orders that are sent to the Production Department. You also work closely with other departments, such as Production and Purchasing, to ensure that orders are processed efficiently and swiftly.

In this position, you will manage a customer base consisting mainly of offshore and maritime companies. You handle both routine and complex requests, aiming to secure orders in line with agreed sales targets. Your goal is to build strong relationships with these customers by providing expert advice and support for their specific needs. This is achieved through maintaining contact by phone and email, actively analyzing customer needs, and identifying potential new clients. After a few months, you will also have the opportunity to visit customers. In the long term, there are international opportunities available.

You will be part of the Sales team located in the heart of the Rotterdam harbor, providing an inspiring backdrop for your daily tasks. As a member of this team, you will have the opportunity to develop yourself, take on challenges, and achieve sales goals together with your colleagues. Working closely with your team members, you contribute to achieving collective success.

If you enjoy collaborating across departments and handling customer interactions, and thrive on managing high work volumes and transforming challenges into opportunities, then this job is for you.

Working week

Inside Sales Representative

On an enjoyable day, you accomplish a lot, ensuring all your customers are satisfied while enjoying the consistently positive atmosphere at work. You thrive on the productivity and the positive feedback from clients, which fuels your motivation throughout the day.

On a less enjoyable day, you encounter dissatisfied customers and a backlog of unresolved issues that persist until the end of the day. Despite these challenges, you diligently work to address and resolve these concerns, finding satisfaction in turning difficult situations around.

  • 09:00
  • 10:00
  • 11:00
  • 12:00
  • 13:00
  • 14:00
  • 15:00
  • 16:00
  • 17:00
    • Lunch
    • Assessing applications and issuing quotes
    • Reading and replying to mails
    • Following up on quotes and securing orders
    • Entering and managing orders
    • Lunch
    • Reading and replying to mails
    • Monitoring and maintaining the CRM system
    • Assessing applications and issuing quotes
    • Following up on quotes and securing orders
    • Tracking market and customer developments
    • Communication with Procurement department
    • Contact with colleague
    • Co-evaluating price calculations and sales prices
    • Assessing applications and issuing quotes

Firsthand experience

You encounter an urgent request from a customer whose ship is about to depart and absolutely cannot sail without our specifically customized cables. What do you do?

Sometimes you face urgent situations, like a customer who urgently needs cables because their ship is nearly departing. In such cases, you quickly check the inventory and coordinate with the purchasing department to find alternatives or expedite deliveries. You consult with the Production Department to process the order urgently and ensure that logistics are ready to ship the cables as soon as they are prepared. At the same time, you keep the customer informed at every step. By effectively collaborating with various departments and acting swiftly, you manage to deliver the cables on time, leading to a satisfied customer and personal satisfaction from resolving a critical situation.

Growth

The career path within Hendrik Veder Group is not a fixed one. You will get the chance to grow and develop by learning-on-the-job and by external (on-line)training. We also promote our teammembers to change jobs within the company and stimulate international exchanges.

Inside Sales Representative

Working at Hendrik Veder Group

Hendrik Veder Group, established in 1800 and based in the Netherlands, Norway and the United Kingdom, specializes in steel wire and fibre rope solutions for the offshore and maritime industries. The company offers a wide range of products, including heavy lift slings and grommets, alongside services like spooling and equipment reconditioning. With a strong European presence and global distribution, Hendrik Veder Group ensures rapid response times and multilingual communication.

Committed to quality and safety, the company continuously improves its products and processes to adapt to the dynamic marketplace. Training and partnership are central to its operations, aiming to exceed customer expectations. For those interested in careers at a firm that blends historical legacy with innovative practices, Hendrik Veder provides a unique and rewarding environment.

Hendrik Veder Group's ambition is to make the offshore and maritime sectors more sustainable. They work alongside their forward-thinking clients to achieve sustainability through innovation. The result is new, cost-effective solutions based on inventory management, maintenance and a circulal approach to raw materials. At Hendrik Veder Group, sustainability and savings go hand in hand.

  • HQ in Rotterdam (The Netherlands)
  • Active in The Netherlands, Norway and the United Kingdom
  • 15% / 85%
  • Average age is 35 years old
  • 90 employees in the Netherlands
  • 145 employees worldwide
  • Work from home on occasions after approval of your Manager

Colleagues

Derkjan (57) - Sales Manager Manufacturing & Solutions

Why did you decide to work for this company?
Hendrik Veder Group is a classic Dutch company well known in the maritime world. It's exciting to be part of large projects, mainly offshore.

What was your previous job?
Branch Manager MME Group

What do you do in your spare time?
Water sports

Jolieke (32) - Inside Sales Account Manager

Why did you decide to work for this company?
I previously worked for Van der Lee Rope Factory, which was acquired by Hendrik Veder Group a few years ago. Due to the longer commute, I hesitated about staying, but after a few weeks, I built a great relationship with my new colleagues and realized this was the right place for me. It's an environment where hard work is valued, communication is direct, and there's also room for humor.

What was your previous job?
Sales - Van der Lee Rope Factory

What do you do in your spare time?
Playing tennis, being a mom

Sidney (51) - Account Manager

Why did you decide to work for this company?
Hendrik Veder is a company that supplies and manufactures materials for the maritime industry. I've been active in the maritime sector for years and was searching for a company that doesn't just sell services but also provides tangible products and materials, often the size of trucks or even larger. That fascinates me. I enjoy being able to supply these types of materials. At Hendrik Veder Group, we're closely connected to the customer and the product, so it's not just a regular office job. You're involved with the company and the product, which gives you a good understanding of what you're working with. The team is excellent, and I have a strong connection with the people who work here. I sensed that during the initial interviews, and it turned out to be true.

What was your previous job?
Account Manager at Royal IHC

What do you do in your spare time?
Being outdoors a lot: hiking, skiing, and spending time on and around the water

Esther (53) - Financial Director

Why did you decide to work for this company?
In my previous job, I worked for a large company with its finance department based in the USA. Advancing my career in the Netherlands wasn't an option. Hendrik Veder Group is also an international company but smaller in scale, which allows me to be involved in all business processes across various entities. I love that I can contribute to the company's development in growth, sustainability, and IT.

What was your previous job?
Project Controller and Fixed Asset Coordinator EMEA

What do you do in your spare time?
(Road) cycling, hiking, and playing the piano

Tom (24) - Finance Assistant in the Finance Department

Why did you decide to work for this company?
While studying, I was looking for a job to fill my free time and found an administrative role that would complement my studies well. I found Hendrik Veder Group to be the ideal employer to balance both because they provided the flexibility I needed for my studies. After the initial interview, it was clear that it was a good match, and within two weeks, I had started working here.

What was your previous job?
Student

What do you do in your spare time?
Padel, fitness, running, soccer

Application process

Initial interview by phone with HR Manager
Interview first round with Hiring Manager and HR
Interview second round with members of the Sales team
Employment offer within two days after last interview

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