Account Manager

Vacancy closed

Account Manager

Relatics Ridderkerk

What is required?

  • Bachelor degree
  • At least 5 years of work experience, affinity with IT is desired and experience in the construction industry is an advantage
  • Focused on achieving results and strong in building a network
  • You like to work in a team and you want to help accounts and projects
  • Good command of the Dutch and English language

What will you get?

  • €2,750 - €4,500 gross p/m (depending on experience)
  • 32 to 40-hour workweek (flexible working hours)
  • 30 vacation days (+ holiday pay)
  • Mobility allowance
  • Free lunch
  • Chair massages and company drinks / events
  • Possibility of having a lease car with unlimited private mileage
  • 100% pension allowance
  • Unlimited training budget

What will you do?

  • 45% Relationship management (calls and external appointments)
  • 15% Drafting account plans
  • 10% Closing or extending contracts
  • 15% Delivering demo's
  • 10% Internal meetings
  • 5% Administration

This vacancy has been created based on interviews with employees to help you get a realistic preview of the job.


As an Account Manager, you are responsible for the growth of Relatics software users at existing (international) clients. It concerns the next generation construction management software in which large complex construction projects manage their project information. As the client first point of contact, you maintain the relationship and know what their wishes and problems are. You customize your help by answering questions they have about for example: deployment on new projects, expansion of the deployment, but also about (new) contracts, bills and users. In addition, you give demos on site or online to explore the possibilities of expanding the use of Relatics software in new projects.

Internally you work together with cross functional teams: the Account Managers are responsible for managing and extending the existing accounts, Sales Managers are responsible for aligning the new large projects at new or existing accounts, while the Service Delivery Manager is responsible for providing solutions and services to projects. 

If you enjoy thinking strategically with the client and converting needs and possibilities into solutions, then this is the job for you.


Account Manager
Quincy Gerards

A day is enjoyable if I have meetings at the client to look at the use of Relatics software in projects. Then we have brainstorming sessions about the deployment.

I have a less enjoyable day if I am mainly busy processing notes from client meetings and going through the client’s general conditions.

  • 08:00
  • 09:00
  • 10:00
  • 11:00
  • 12:00
  • 13:00
  • 14:00
  • 15:00
  • 16:00
  • 17:00
  • 18:00
    • Relationship management
    • Closing or extending contracts
    • External meeting
    • Administration
    • Lunch
    • Drafting account plans
    • Closing or extending contracts
    • Client research
    • Lunch
    • Meeting with Sales Manager
    • Delivering demo
    • Closing or extending contracts

Firsthand experience

For a large account, you look at the growth possibilities. How do you proceed?

You continuously try to make sure that Relatics is used to its full potential by looking at where the software could be of added value in all the client’s projects. Firstly, you find out which projects this account already uses Relatics software for, and whether the full potential of the software is already being used on the projects. Then, together with the Sales Manager you see if there are other large projects on the client’s project calendar which would also benefit from Relatics. You also involve the Service Delivery Manager to see what the client needs in terms of support to ensure that by using Relatics their projects are as successful as possible. You summarise all this in an account plan and also provide a forecast, and then go ahead with achieving the defined ambitions.


At Relatics, there is no set growth path and there is plenty of freedom to develop. You are encouraged to join training courses and there is no maximum training budget. You are allowed time off to spend freely on personal development.

Account Manager SMB
Account Manager Major Accounts
Account Manager Key Accounts
Account Management Lead

Working at Relatics

Relatics is a company based in Ridderkerk that has developed a unique software package to enable organisations to run their information provision transparently during (infrastructural) construction projects from the beginning until the end. Every person involved is always up to date on the current state of requirements, risks and agreements. Since Relatics provides automatic insight into interdependencies between the applications and the cohesion of the objects with their risks and requirements, organisations can reduce their failure costs by tens of percents.

  • HQ in Ridderkerk
  • Active worldwide
  • 10% / 90%
  • Average age 32
  • 60 employees


Zwen van Erkelens (21) - Software Engineer

Why did you decide to work for this company?
Relatics has given me the opportunity to study parttime and at the same time to develop my passion for software development. It gives me a lot of energy being able to be part of this company and to contribute to the brand awareness of Relatics.

What was your previous job?
Shop Advisor.

What do you do in your spare time?
Working on my 3D printers and automating daily operations (home automation).

Gerben de Lange (27) - Consultant

Why did you decide to work for this company?
I chose to work for Relatics because I got the impression, based on the interview, that there is a lot of room for personal development and doing challenging projects both at home and abroad.

What was your previous job?
Business Development Assistant.

What do you do in your spare time?
Gaming and riding my motorbike.

Anouk Borsboom (21) - Software Engineer

Why did you decide to work for this company?
My current Manager approached me via LinkedIn. He was so enthusiastic in me that I came for an interview the same day. The vibe felt great right away: the team is small and people-oriented; you are anything but a number. When I found out that giving feedback and having discussions is taking place in a respectful way and is appreciated, I knew I wanted to work here.

What was your previous job?
Software Developer.

What do you do in your spare time?
Anything and everything: Reading, writing, gaming, cooking, binge-watching shows, learning Japanese.

Kris de Waal (35) - Consultant

Why did you decide to work for this company?
During my studies I learned about "semantic technology". I was so excited about this topic that I immediately started looking on LinkedIn. There was this one company with a unique product and that was Relatics. After my first conversation I got offered a contract and the rest is history.

What was your previous job?
SAP Supporter.

What do you do in your spare time?
Fitness, running, visiting sports evens and comedy shows.

Jasper Lammens (29) - Accountmanager

Why did you decide to work for this company?
I wanted to work at a company which sells its own software product in combination with a corresponding philosophy.

What was your previous job?

What do you do in your spare time?

Hans Brederode (55) - Lead Solution Architect

Why did you decide to work for this company?
My application started when I spoke to a friend about Relatics and the development of the product. After that conversation, it was clear to me that Relatics should be the next step in my career. The question whether he could pass on my profile to HR was easily answered by him: "Yes, please, it'd be great to co-operate."

What was your previous job?
Technica Consultant Dynamics 365 for Finance and Operations.

What do you do in your spare time?
Reading and programming.

Gerben Oudijn (24) - System Administrator

Why did you decide to work for this company?
What I immediately noticed at Relatics is the nice vibe which is very important to me. The vibe at the office gave me a very good feeling. You're given a lot of freedom and there is always a possibility to learn or grow. There's a good lunch and fun things are regularly organized.

What did you study?
IT Beheerder.

What do you do in your spare time?
Being outside, relaxing and gaming.

Laura Kamp (23) - HR Officer

Why did you decide to work for this company?
After my internship at Relatics I didn't want to leave the company and I continued to work here. The nice atmosphere, great colleagues and opportunities to keep developing yourself ensure that I enjoy going to work every day!

What did you study?
Currently studying Human Resource (parttime).

What do you do in your spare time?
Playing sports, going out for dinner and spend time with friends and family.

Frank Keizer (40) - Lead Consultant

Why did you decide to work for this company?
I had a lot to do with Relatics with my previous job. My affinity with IT and technology and the ability to really make a difference, made me decide to apply for the job at Relatics.

What was your previous job?
Consultant Systems Engineering.

What do you do in your spare time?
DIY, family activities, learning, cooking and music.

Brandon Könemann (29) - Consultant

Why did you decide to work for this company?
I started working at Relatics because of the open and enthusiastic atmosphere within the company. This and being able to work with a great product is paramount.

What was your previous job?
Business Intelligence Consultant.

What do you do in your spare time?
Playing soccer.

Interesting job?