Eastwood Employee

Vacancy closed

Eastwood Employee

DoubleTree by Hilton Amsterdam Centraal Station Amsterdam

What is required?

  • 0 to 2 years relevant work experience
  • Knowledge of / interest in quality food and drinks, as well as a related qualification
  • Good command of the English language, both verbal and written. Command of other languages is an advantage
  • Ability to work under pressure

What will you get?

  • As from €2,275 gross per month (depending on knowledge and experience) + gratuity
  • Travel allowance of €7.66 per shift up to €170.00 per month(based on full-time employment)
  • Varying from on-call to 38 hours per week
  • 25 vacation days (based on full-time employment)
  • Various training opportunities, such as language training or first aid courses
  • For yourself: 30 hotel nights per year at Hilton Hotels worldwide from €40.00 per night + great discounts for friends and family
  • 50% discount at our in-house Coffee Store and several restaurants in Amsterdam
  • Discounts on in-house Food & Beverage
  • Free use of the in-house gym
  • The possibility of leasing a VanMoof e-bike for 1 euro per day
  • Staff clothing and free in-house dry cleaning

What will you do?

  • 55% Various tasks during breakfast, lunch or dinner
  • 20% Prepare next shift
  • 10% Food & Beverage for events
  • 10% Room service
  • 5% Consultation with colleagues

This vacancy has been created based on interviews with employees to help you get a realistic preview of the job.

Ask a question directly

Vacancy

As an Eastwood Employee at DoubleTree by Hilton Amsterdam Centraal Station, you will be responsible for all work around the hotel's bar and restaurant. You are friendly to guests, keep the restaurant clean and tidy and make sure guests get their dishes and/or drinks quickly. During dinner, you may be assigned to a variety of different tasks: serving guests, serving dishes, bar service and maintaining our executive lounge. In between, you will also make sure that all room service orders are brought to hotel guests in a timely manner. In addition, you will debrass the used dishes, which will be washed by an outside company, clean tables, assist guests with questions and pass guest orders to the kitchen. In addition, you may facilitate communication between the kitchen on the one hand and the service on the other. It varies per shift which tasks you take on, depending on how many guests and colleagues there are at that time. After dinner, you focus on mise en place: preparation for the next shift. You make sure that both the kitchen and the restaurant are completely clean and tidy and that everything is ready (think of cutlery and plates). During the shift you are mainly taking care of the guests during dinner. This is both with à la carte service, but large groups also regularly come to eat with a set menu. It varies per shift which tasks you perform. Sometimes you will be in service, other times in the kitchen or bar. The team rotates all tasks among themselves. Evening shifts start either at 3 p.m. or 4:30 p.m. and you always close together. So sometimes you will make a shorter day, other times a slightly longer one. The team is young, international and ambitious and everyone shares the same passion for hospitality.

If you enjoy serving guests from all over the world and providing a unique culinary experience, and don't mind that guests can sometimes have very specific wishes, then this is the job for you.

Working week

Assistant Breakfast Manager
Neil Rheeder

On a fun workday, I have a lot of contact with both colleagues and guests. I hear stories and experiences from people all over the world, and that gives me energy.

On a day when not everything is running smoothly, I find out at the beginning of my shift that there is not enough fresh orange juice in stock. This is very popular among the guests, so then I have to come up with a solution quickly.

    • Break
    • Consultation with colleagues
    • Consultation Breakfast Chef
    • Prepare breakfast
    • Breakfast buffet refill
    • Cleaning tabels
    • Prepare breakfast buffet next day
    • Helping serve lunch
    • Break
    • Consultation with colleagues
    • Consultation Sous Chef
    • Receiving guests
    • Prepare breakfast
    • Preparing breakfast for the next day
    • Support during lunch
    • Preparing breakfast for the next day
    • Kitchen cleaning
    • Consultation with colleagues
    • Break
    • Preparing lunch buffet
    • Prepare lunch
    • Preparing breakfast
    • Handling a complaint of a guest
    • Breakfast buffet refill
    • Consultation with colleagues
    • Consultation Chef
    • Prepare bar service (cut fruit, refill drink bottles)
    • Helping out serving terrace
    • Preparing dinner
    • Kitchen cleaning
    • Break
    • Consultation Chef
    • Room service
    • Helping out behind the bar
    • Preparing dinner
    • Dinner preparation + serving

Firsthand experience

A guest has a special request due to an allergy. How do you proceed?

If it is clear what allergy is involved, always check the allergy matrix. That way you know for sure which ingredients you can and cannot use. Then you ask the cook if he/she can prepare dishes that meet the guest's requirements. If not, you communicate this to the guest and ask what he or she would like as a substitute. You can then pass that back to the cook. It is important that dishes for the guest in question are not prepared in the open kitchen, especially if an allergy is very severe.

Growth

Various training courses are offered by the hotel. This can vary from social hygiene and food safety trainings, to a wine course or a first aid course. Whatever may pique your interest, may just very well be in the books for you.

Allround F&B Employee
F&B Supervisor
Maître d’hôtel
Assistent F&B Manager
F&B Manager

Working at DoubleTree by Hilton Amsterdam Centraal Station

DoubleTree by Hilton Amsterdam Centraal Station has been one of the capital's most iconic hotels for over ten years. The hotel is centrally located and offers stunning views, extraordinary service and multiple food & beverage restaurants. The hotel is best known for its award-winning rooftop bar, but also features fifteen meeting rooms, an inhouse Coffee Store and one of the best grill restaurants in town, called Eastwood Beer & Grill. The team of DoubleTree is extremely diverse and full of energy and enthusiasm. This is very much needed, since during a busy weekend the hotel welcomes over 1.000 guests per day!

  • More than 170.000 employees worldwide
  • Active in over 120 countries
  • 50% / 50%
  • Average age 30
  • Depends on function and department
  • Remote work negotiable for office positions

Colleagues

Monika Krzyzanowska - Assistant Housekeeping Manager

Why did you decide to work for this company?
I have been working for hotels for 25 years. I have experience in different positions in Poland, but in small boutique hotels. I wanted to work for a big hotel and I got this opportunity at Hilton.

What was your previous job?
Manager of Donimirski Boutique Hotel in Krakau.

What do you do in your spare time?
Cycling.

Olga Galiuk - General Manager LuminAir

Why did you decide to work for this company?
When I saw the vacancy of the General Manager LuminAir, I felt that I must be a part of the amazing team and Hilton. The values of the brand represent my beliefs and the management style. Having the hospitality background the company fit my expectation for the career growth and personal development. It is a great feeling to work with amazing colleagues from all over the world and reach goals together.

What was your previous job?
My previous job was Level 43 Sky Lounge Manager in Dubai where I learned and gained the skills to operate the busy operation and handle the big team.

What do you do in your spare time?
In my spare time I love exploring new places and visit new restaurants. Moreover, I love travelling to new countries to discover new cultures. On a normal day, I like to have a nice cup of coffee outside with a great view.

Valerie Broeshart - Front Office Supervisor

Why did you decide to work for this company?
I was looking for a challenging and beautiful hotel in Amsterdam. The 557 rooms this hotel has, and the fact that it is a DoubleTree, made the hotel appeal to me immediately.

What was your previous job?
Front Office Agent - Holiday Inn Express.

What do you do in your spare time?
Planning fun trips, eating out or just having a drink.

Amilcar Michel Morgan Neninger - Store Keeper/ Kitchen

Why did you decide to work for this company?
Because I saw a great opportunity to grow professionally.

What was your previous job?
Horeca employee.

What do you do in your spare time?
Sports and playing with my kids.

Neil Rheeder - Assistant Breakfast Manager

Why did you decide to work for this company?
The hotel is close to the Amsterdam Central train station. Also Hilton is a world renowned brand name, which means as an employee there are countless benefits, world exploring opportunities and amenities.

What was your previous job?
Breakfast Supervisor.

What do you do in your spare time?
Gardening and going for walks.

Ernest - Breakfast Chef Kitchen

Why did you decide to work for this company?
A friend told me about the company how good it’s to work there and I decided to work there too.

What did you study?
Cooking school.

What do you do in your spare time?
Take care of my children and do something nice together with my family.

Andrea Lanciotti - Supervisor Groundfloor Eastwood

Why did you decide to work for this company?
I started to work at Hilton in 2015 in Italy because I had an opportunity to do an Internship in the banqueting department.

What was your previous job?
Waiter in aleph a curio collection by Hilton in Rome.

What do you do in your spare time?
Play games and going out going out for dinner.

Application process

Interview with Supervisor
± 1 week
Interview with Department manager
± 1 week
You got the job!

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