IT Business Analyst

C.H. Robinson Amsterdam

What is required?

  • Academic level
  • Good level of English
  • 5 year experience in analytical role
  • Advanced process mapping skills
  • Independent character (under minimal supervision)

What will you get?

  • €4.100 - €4.500 gross p/m
  • 43 hour workweek
  • 25 vacation days
  • No work in weekend
  • Internal training opportunities

What will you do?

  • 20% Meetings with developers and testers
  • 20% Analyzing business requests
  • 20% Writing requirements
  • 20% Testing new solutions
  • 5% Project Management
  • 15% Support

This vacancy has been created based on interviews with employees to help you get a realistic preview of the job.

Vacancy

As IT Business Analyst (BA) you are responsible to collect, analyze and translate business needs into IT solutions that bring a direct added value to the company. The IT solutions are formalized in system requirements documents which are developed in close contact with the development team. You work on multiple projects simultaneously, manage timelines and communicate progress to stakeholders on all levels of the organization. You enjoy staying up to date with the latest technical capabilities in the market.

Calendar

IT Business Analyst
IT Business Analyst

For example, on a nice day, we have a vendor meeting. We invite suppliers and companies to present their solutions to us.

On a less fun day I have many meetings and I am less productive.

  • 08:00
  • 09:00
  • 10:00
  • 11:00
  • 12:00
  • 13:00
  • 14:00
  • 15:00
  • 16:00
  • 17:00
  • 18:00
    • Check-in developers
    • Vendor presentation
    • Lunch
    • Test IT solution
    • Check-in testers
    • Writing up requirements
    • Mail
    • Check-in developers
    • Testing
    • Update meeting
    • Lunch
    • Testing
    • Check-in testers
    • Mail
    • Check-in developers
    • Update requirements
    • Lunch
    • Write up new development tasks
    • Support
    • Check-in testers
    • Support
    • Check-in developers
    • Analyzing business requests
    • Update requirements
    • Testing
    • Check-in testers
    • Sprintplanning
    • Check-in developers
    • Project management
    • Support
    • Lunch
    • Analyzing business requests
    • Writing up requirements
    • Check-in testers
    • Mail

Firsthand experience

To support a pallet exchange program, the company needs to keep track of the number of pallets a driver has received at the loading place and the number of pallets he has returned. You have been asked to build functionality which will facilitate this process. What do you do?

Regardless of the size of the request, it remains important to get a clear understanding of the problem and the user needs. While the request may have originated from one person, you will need to get as much information as you can from multiple users who could be impacted by this process. You will need to challenge users and ask a lot of questions to make sure you have a complete list of what is required. By understanding exactly what is needed, it is easier to determine if something new needs to be built or if existing functionality can be re-used. It also prevents you from having to do rework or making wrong design decisions.

If there is no existing functionality which can be used, you will start a development process. You will take the list of user requirements and translate them into a functional specification document. This document will give a complete picture of the workflow, expected functionality and screen designs. The document is discussed and adapted based on input from both developers and end users. Once you get the green light then you can start to engage our development team.

The specification document will get broken down into smaller pieces (“user stories”) which get estimated, prioritized and finally developed. During the development stage you remain in close contact with developers answering any questions they have. You proactively communicate the progress to all stakeholders so they are aware of what is happening with their request. Once development is complete you assist in the implementation process providing support when needed.

Growth

This could be a logical personal growth path, but generally, you are free to grow in other directions or work for C.H. Robinson in other countries. We encourage growth on an international level.

IT Business Analyst I
IT Business Analyst II
IT Business Analyst III
Supervisor

Working at C.H. Robinson

C.H. Robinson is a logistics service provider specializing in third-party logistics (3PL). Established in the United States in 1905, it is now a Fortune 500 company with more than 15,000 employees worldwide. Since 1992, it is also active in Europe with approximately 1,300 employees spread over 16 countries whose European headquarters are in Amsterdam.

  • European HQ in Amsterdam
  • Active in 41 countries
  • 50% / 50%
  • Average age 29
  • 120 employees in NL
  • 15,000 employees worldwide

Colleagues

(30) - Account Representative

Why did you decide to work for this company?
I decided to work for C.H. Robinson because it is an international company with a good reputation. You are free to make your own choices, which makes the job interesting. Also, you maintain contact with all branches that are part of the European network.

What was your previous job?
Account Manager - Insurance and Investment Company

What do you do in your spare time?
Travel to interesting places and spend time with family and friends.

(26) - Account Manager

Why did you decide to work for this company?
International environment and young, fast driven Team :)

What did you study?
Master Finance and Accounting

What do you do in your spare time?
Going to concerts, watching movies, reading.

(43) - Branch Manager

Why did you decide to work for this company?
C.H. Robinson’s company culture and people are amazing. Everyone is free to make choices on a daily basis, which provides good personal development and career opportunities.

What did you study?
International Business and Marketing

What do you do in your spare time?
Travel, sports and discover Amsterdam because I am new here.

(33) - Senior Sales Executive

Why did you decide to work for this company?
I had an active relationship with employees that worked here, and in the industry, C.H. Robinson is known as a great company.

What was your previous job?
Operations Manager

What do you do in your spare time?
Cook, drink wine, travel.

(30) - Supervisor Transportation Representatives

Why did you decide to work for this company?
From day one, I had a sense of responsibility and confidence. The fact that everyone is free to make decisions without too much hierarchy creates an entrepreneurial atmosphere. Everyone wants to contribute to success.

What was your previous job?
Sales and Marketing at an education company

What do you do in your spare time?
Run, read books, travel to new places.

(27) - Account Representative

Why did you decide to work for this company?
I want to work for a company with an international appeal and global opportunities. C.H. Robinson offered me this opportunity, and I got the chance to work in three different countries. In addition, the team atmosphere is informal, and C.H. Robinson offers a lot of freedom regarding the completion of your tasks.

What did you study?
Master in Business Administration

What do you do in your spare time?
Fitness, eat and drink in Amsterdam and read non-fiction books.

(30) - Account Manager

Why did you decide to work for this company?
Young and energetic company.

What was your previous job?
Logistics Coordinator

What do you do in your spare time?
Cook, read and hang out with my husband and 2 year old boy.