Jobs

Account Representative

Vacancy closed

Account Representative

C.H. Robinson Amsterdam

What is required?

  • Bachelor thinking level
  • Good level of English
  • Commercial skills
  • Entrepreneurial mindset
  • International mindset

What will you get?

  • €2,300 - €2,500 gross p/m
  • 40 - 45 hour workweek
  • 25 vacation days
  • No work in weekend
  • Extensive training

What will you do?

  • 10% Develop strategies
  • 10% Visit customer
  • 40% Operational activities
  • 20% Internal meetings
  • 20% Data analysis

This vacancy has been created based on interviews with employees to help you get a realistic preview of the job.

Vacancy

As an Account Representative, you will serve as the operational contact point for companies for which C.H. Robinson organizes transportation. You will provide the customer with information regarding services and help them solve supply chain management and logistics issues. You are aware of all agreements made with the customer, and besides current services, you also keep an eye out for additional collaborative opportunities, as you are responsible for growing the customers in your portfolio.

Working week

Account Representative

On the nicest days, I start working with a new customer. I like to convey my enthusiasm to the customer and further build the relationship – through an outing after working hours, for example.

On less pleasant days, it is busy, and I have to take over administrative and operational tasks from co-workers. For example, our system shows why a particular delivery is late and cites a reason for it.

  • 08:00
  • 09:00
  • 10:00
  • 11:00
  • 12:00
  • 13:00
  • 14:00
  • 15:00
  • 16:00
  • 17:00
  • 18:00

Firsthand experience

Some co-workers in your team closed a deal with a company that needs to transport more than 300 cargos a day, but that can only load 10 cars simultaneously due to limited facilities. This customer is added to your portfolio, and you realize that the customer’s limited number of ‘load docks’ might cause trouble. It is important for the customer that all cars are loaded. What to do?

To provide the customer with the proper service, you can map out the worst-case scenario, so you are prepared for it. C.H. Robinson does not have any means of transportation of its own, so you will always work with partners that provide the trucks and drivers, for example. As you will work with a third party, you will have less control over the situation. A timely start is required to be able to load all cars in a day. You want the third party that you involved to adhere to a tight schedule.

To ensure that the transportation company which you hired will also feel responsible for the service that you wish to offer to the customer, you could capture the loading time in a contract. First, you need to ensure that people within C.H. Robinson are aware of the situation and that you and your team are on the same page. Then, you start looking for a carrier that wants to take up this responsibility. You can present the customer with the solution to see whether they agree with you. If you can improve the services provided to the customer, they may pay more for these in some cases.

Growth

This could be a logical growth path, but generally, you are free to grow in other directions or work for C.H. Robinson in other countries. We encourage growth on an international level.

Account Representative
Account Manager
Key Account Manager
Strategic Account Manager

Working at C.H. Robinson

C.H. Robinson is a logistics service provider specializing in third-party logistics (3PL). Established in the United States in 1905, it is now a Fortune 500 company with more than 15,000 employees worldwide. Since 1992, it is also active in Europe with approximately 1,300 employees spread over 16 countries whose European headquarters are in Amsterdam.

  • European HQ in Amsterdam
  • Active in 41 countries
  • 50% / 50%
  • Average age 29
  • 120 employees in NL
  • 15,000 employees worldwide

Colleagues

(30) - Account Representative

Why did you decide to work for this company?
I decided to work for C.H. Robinson because it is an international company with a good reputation. You are free to make your own choices, which makes the job interesting. Also, you maintain contact with all branches that are part of the European network.

What was your previous job?
Account Manager - Insurance and Investment Company

What do you do in your spare time?
Travel to interesting places and spend time with family and friends.

(26) - Account Manager

Why did you decide to work for this company?
International environment and young, fast driven Team :)

What did you study?
Master Finance and Accounting

What do you do in your spare time?
Going to concerts, watching movies, reading.

(43) - Branch Manager

Why did you decide to work for this company?
C.H. Robinson’s company culture and people are amazing. Everyone is free to make choices on a daily basis, which provides good personal development and career opportunities.

What did you study?
International Business and Marketing

What do you do in your spare time?
Travel, sports and discover Amsterdam because I am new here.

(33) - Senior Sales Executive

Why did you decide to work for this company?
I had an active relationship with employees that worked here, and in the industry, C.H. Robinson is known as a great company.

What was your previous job?
Operations Manager

What do you do in your spare time?
Cook, drink wine, travel.

(30) - Supervisor Transportation Representatives

Why did you decide to work for this company?
From day one, I had a sense of responsibility and confidence. The fact that everyone is free to make decisions without too much hierarchy creates an entrepreneurial atmosphere. Everyone wants to contribute to success.

What was your previous job?
Sales and Marketing at an education company

What do you do in your spare time?
Run, read books, travel to new places.

(27) - Account Representative

Why did you decide to work for this company?
I want to work for a company with an international appeal and global opportunities. C.H. Robinson offered me this opportunity, and I got the chance to work in three different countries. In addition, the team atmosphere is informal, and C.H. Robinson offers a lot of freedom regarding the completion of your tasks.

What did you study?
Master in Business Administration

What do you do in your spare time?
Fitness, eat and drink in Amsterdam and read non-fiction books.

(30) - Account Manager

Why did you decide to work for this company?
Young and energetic company.

What was your previous job?
Logistics Coordinator

What do you do in your spare time?
Cook, read and hang out with my husband and 2 year old boy.

Interesting job?